Operation Front Porch returns for 2024 Holiday Season

Let us be your front porch. Prevent the possibility of package theft and ensure secure delivery of your holiday packages by shipping them to the Round Rock Police Department from November 12 to December 20!

Ship packages to:

[Your name]
Round Rock Police Department
2701 North Mays Street
Round Rock, TX 78665

Pick-up times:

Monday – Friday: 8 a.m. – 6 p.m.
Saturday: 10:30 a.m. – 12:30 p.m.
Sunday: No pick-up

Items needed to pick-up your package:
1. Government-issued identification card
2. Order/shipment proof of receipt
3. Parents who will be picking up packages addressed to their child(ren), must provide proof of guardianship and/or the child’s identification.

Packages must be picked up within three days of arrival at the Police Department. The last day to pick up your packages will be on Dec. 20. Package pick-up will not be available during the Thanksgiving holiday (Nov. 28 – Dec. 1).

Qualifications:

  • Must be a resident of Round Rock to participate.
  • Packages must be under 50 lbs.
  • The name of the person picking up the package must match the name on the mailing label.
  • This service is provided at no cost.

For gifts purchased on Craiglist or other exchange websites, please take advantage of the Safety Exchange Zones in our lobby and public parking lot. This service is available year-round.

For residents with home surveillance cameras, consider signing up for our Community Camera Program. This voluntary program helps us create a map of cameras and allows us to quickly request footage should a crime be committed in your neighborhood.

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