Water

For Water or Wastewater emergencies, call 512-218-5555 (available 24/7). To report water violations, please submit this form or call 512-671-2872. All complaints are confidential.

The City of Round Rock provides water services in and around the city, including several Municipal Utility Districts (MUDs) outside city limits. To determine if Round Rock is your water service provider, locate your property on the Round Rock Water Service Area Map.

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Upcoming Water Events

Jul
26

Outdoor watering should only occur on your designated watering days, before 10 a.m. or after 7 p.m.

The City of Round Rock’s Drought Contingency Plan encompasses all Round Rock water customers, including residents of Municipal Utility Districts (MUDs) outside the City limits. 

Address ending inWatering days 
4 or 8Sunday and/or Thursday
0 or 3Monday and/or Thursday
2, 6 or 7Tuesday and/or Friday
1, 5 or 9Wednesday and/or Saturday

Drought Restrictions

June 2024 – Year-Round Water Use Standards in effect

The City’s Water Conservation Plan and Drought Contingency Plan includes new Year-Round Water Use Standards. Unless in a specified drought stage, outdoor watering is only allowed before 10 a.m. or after 7 p.m. on your designated watering days.

A watering variance is needed for new landscape installations. See below, under ALLOWED for more details. 

Drought Contingency Plan                          Water Conservation Plan

Water Usage Data

Round Rock’s primary water source is Lake Georgetown. When needed, the City pumps water into Lake Georgetown from Lake Stillhouse Hollow. The City also supplements our lake water supplies with water from the Edwards Aquifer and Lake Travis. Learn more about Round Rock’s water sources on our About Your Water page.
The following charts include:
  1. Total daily water usage in Round Rock, in millions of gallons
  2. Current lake level at Lake Georgetown (Round Rock’s primary water source)
  3. Total monthly water usage, in millions of gallons
  4. Total inches of rainfall (recorded at the City’s Water Treatment Plant)
Higher than normal temperatures and low amounts of rainfall have a tremendous effect on the amount of water produced in Round Rock. As you can see from the chart below, water use begins to increase mid-February and continues to rise through the summer months.

Round Rock is a proud partner and supporter of the following water organizations:

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