Welcome to Round Rock!
We are excited you chose Round Rock to be your new home. We hope you take advantage of the beautiful parks, community events, recreational activities, conservation rebates, Rock n’ River Water Park, Round Rock Express baseball games, local shopping and fine dining Round Rock has to offer. Round Rock is one of the fastest growing communities in the nation. In 1970 there were only 2,700 residents in this town, today over 100,000 people call Round Rock home. (See Google map; Round Rock is located at latitude 30° 30’ 76” N.; longitude 97° 42’ 30” W.; elevation 709’)
Residential water, wastewater (sewer), garbage collection and curbside recycling services are provided through the City, at rates that continue to be among the lowest in the region. Round Rock residents also benefit from many other environmental services and programs, such as rebates for water efficient appliances, document and hard drive shred events, rain barrel sales, and more…go to Utilities and Environmental Services to learn more.
Activating Utilities
| Water, wastewater, garbage and recycling | City of Round Rock – Utility Billing | 512-218-5460 |
| Gas | Atmos Energy | 1-800-460-3030 |
| Electricity | Power to Choose | 1-866-797-4839 |
The Round Rock ISD (RRISD) serves Round Rock, parts of Williamson and Travis County, and parts of Cedar Park and Austin. In some states, city governments administer the school district. In Texas, however, school districts are independent tax entities with their own taxing authority and governing board. The school district serves several cities and two counties. Questions about the school system should be directed to RRISD.
Depending on the subdivision in which you live, there may be a neighborhood association which can be either an informal group of individuals who get together to socialize or are formed for more formal purposes as defined by deed restrictions or to maintain agreements between the home owners and developers. Our Community and Neighborhood Services Department has developed programs and services for active and engaged neighborhoods to revitalize themselves using community resources. Please visit the Neighborhood Services page for a full listing.
City services that have a direct impact on the public include Police, Fire, Library, Parks and Recreation, Transportation, Utilities and Environmental Services, Planning and Development Services, Water (Utility) Billing, Community and Neighborhood Services and Municipal Court. Other departments in the city include City Administration, Finance, Human Resources, and Purchasing. Animal Control is a division of the Police Department.
In most cases, the city provides services only to those located within the corporate city limits of Round Rock. Postal addresses do not reflect city residency. If you are unclear as to residency, you should check with your realtor, the county tax office (512-248-3278) or the City’s Planning and Development Services (512-218- 5428).
The City has what is called a Manager-Council form of government. Council members do not serve in a particular district, but are elected to serve the entire city. City elections seldom have party politics involved — this may be different from what you are used to. See the Council page for more information on this topic.
County government has limited responsibility within the city limits. Its responsibilities are defined by state government. Round Rock is located primarily in Williamson County, with just a small area in Travis County to the south along IH 35. Austin is located in Travis County.
If you find that you do not live within the city limits of Round Rock, you will most likely be in Williamson or Travis County. Williamson County provides police safety for city non-residents through the Sheriff’s office, some human services, county road and bridge maintenance, and the County Court system. The County maintains records for marriage, divorce, births and deaths. Visit the Williamson County website for more county services. County Commissioners are elected by precinct and the elections are based on party affiliation.
For the non-resident, fire protection is provided by volunteer fire departments which have taxing authority. Water and sewer will be handled either through septic systems and wells on your property, or through a quasi-governmental entity called a “MUD”, or municipal utility district, not affiliated with any city government. MUD responsibilities are defined by state law. The MUD is governed by a board elected by the residents served by the MUD. In some areas of the county, water and electrical may be provided by a neighboring city.
The City and County are currently split in terms of State Senatorial and County Commission representation. This may change during redistricting. To determine your precincts, you can either register to vote (the numbers are on the voter’s registration card) or call 512-943-1630.
Though not exhaustive, the City does provide a calendar of events. Government meetings, community-wide events, and neighborhood activities are listed on this page. Items are added at the request of the event sponsor or governmental agency. Also, visit the Round Rock Convention and Visitor’s Bureau’s web site for area attractions, shopping, meeting facilities and more.
