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 Functions of the Communications Unit
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  • Answering all 9-1-1 emergency calls.
  • Prioritizing requests for assistance.
  • Receiving requests for Police, Fire, EMS, Animal Control or other city services and coordinating the appropriate responses.
  • Assisting officers with local, state, and national database searches.
  • Entering warrant information in local, state, and national databases.
  • Coordinating radio and other communications with all officers at all times.
  • Coordinating and monitoring the responses, status and location of all officers at all times.
  • Coordinating and monitoring the responses, status and location of all fire department personnel at all times.
  • Coordinating interagency and multiagency responses.
  • Coordinating EMS responses and providing emergency medical information.


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City of Round Rock | 221 East Main Street, Round Rock, Texas 78664 | Phone: (512) 218-5400
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