Skip to page body Home About Round Rock What's New City Services Library Parks & Recreation Departments
Round Rock, Texas - Purpose. Passion. Prosperity.
  Click here to start search.
City Attorney
General Services
Geographic Information Systems (GIS)
Human Resources
Inspection Services
Municipal Court
Parks & Recreation
Planning and Development Services
Utilities & Environmental Services
Utility Billing
 Police Department


Police Department Community Survey Results
As part of its regular accreditation process, the Round Rock Police Department conducted a customer survey in May about the department’s service to the community. In all, 478 people took a few minutes to complete the brief online survey.

Your input helps the Police Department develop and adapt its operations and programs to the evolving needs of the community. Please take a moment to review the results of the survey.

Download the survey results

Get alerts by text or email with Citizen Observer
Sign up to get notifications from the Round Rock Police Department or provide anonymous text or web tips with Citizen Observer.

Alerts are received by citizens according to their preference of text message, email or both. There is no cost to sign up to receive alerts. The notification system offers inbound anonymous communications via text message or email. The texting functionality allows anyone with a cell phone to provide information anonymously.

To send an anonymous tip via text message to the Round Rock Police Department, text the keyword RRPD and your message to 847411 (tip411).

Android mobile users can also download the RRPD Tips app from the Google Play store. The app is also available for iPhone users on iTunes. The app is free.


The Round Rock Police Department is responsible for the provision of public safety as well as enforcement of federal, state and city laws and ordinances. The Department helps the City maintain a high quality of life by working with neighborhoods and other organized groups of residents to resolve quality-of-life problems. The Department also is responsible for animal control and emergency (fire and police) radio dispatch functions in the City limits, as well as maintaining the recruiting, training, crime victim and support functions necessary to maintain a police force of the highest quality.

The Round Rock Police Department is accredited by the Commission for Accreditation for Law Enforcement Agencies.


Patrol: The Patrol Division is responsible for law enforcement, public safety and community policing functions within the City limits. The division is structured on a geographic “beat” basis, with individual officers being responsible for an area of the City, sergeants being responsible for the areas under their officers’ care, lieutenants responsible for their sergeants’ areas, and on up to the Chief of Police. The Special Weapons and Tactics Team, and School Resource Officer program are also based on this structure. Two task forces have been established to proactively address general concerns and traffic issues.

Office of the Chief: This Office determines departmental policies and ensures the complete discharge of all duties imposed by Texas State Law or City Ordinance. The Office is responsible for the control, management and direction of all officers and employees, as well as the Department’s administration and operation. The Office of the Chief houses the Internal Affairs Detail and the Planning and Research Unit. The Internal Affairs Detail ensures that the Department’s integrity is maintained through an internal system where objectivity, fairness, and justice are assured by impartial investigation. This detail reviews all allegations of member misconduct and accusations against the Department. The Planning and Research Unit prepares and monitors the Department’s budget and performs a variety of analytical functions, including performance measurement, strategic planning, policy development, and statistical research.

Training Division: This division provides the Department with all State, Federal and Department Mandated Training of all Commissioned officers and Civilian Support staff. The Division is responsible for managing and administering the hiring and selection processes for Officers and Civilian support staff.

The Animal Control Unit, also housed in this division, enforces local ordinances regarding the care and keeping of domestic animals in the City. The Unit investigates nuisances, animal bites, animal abuse complaints, and it provides public education regarding animal control. The Unit also impounds and quarantines animals when appropriate.

Criminal Investigation Division (CID): CID is responsible for the administration of a variety of police services, including the Major Crimes Unit, Detectives Detail, Missing and Runaway Persons and maintaining Sex Offender registration. The Major Crimes Unit investigates crimes against persons, crimes against property, high-technology-related crimes, and narcotics-related crimes as well as handling the Department’s criminalistic and victim services functions.

Support Services Division is responsible for a variety of support functions, including 911 Communications, Records retention, Evidence storage, Crime Scene processing, Logistics and Victim Services. 

Round Rock Police Department
2701 N. Mays Street

Round Rock, Texas 78665
Phone: 512-218-5500 |  Fax: 512-218-7060
Questions about this site? Email

City of Round Rock | 221 East Main Street, Round Rock, Texas 78664 | Phone: (512) 218-5400
©2014 City of Round Rock. All Rights Reserved. | Customer Survey | Site Map | About this website