Who does what at the City
The City of Round Rock is divided into a number of departments that are responsible for different aspects of city government.
The Administration Department includes the City Council and the City Manager’s Office, as well as the City Secretary and Communication Division.
The City Attorney provides legal counsel to the City on a variety of issues.
Development Services Office
The Development Services Office handles the development review process. Development Services is the first stop to begin the development process in Round Rock and assists in expediting development projects.
The Finance Department manages all of the City’s financial activity. The Department produces the City’s annual operating budget.
The Fire Department provides emergency services to our population. Our Prevention Division works to educate citizens on personal and family safety. Our Rock Solid Safety Team works to get fire safety messages out to Round Rock children. The public can provide their contact information in our online emergency contact information system for emergency personnel to use should an emergency arise in their home or business
Human Resources Department
The Human Resources Department handles all hiring and staffing issues. It also includes the Safety and Risk Management Division.
The Inspection Services Department protects the health, safety and welfare of the general public by ensuring residential and commercial building standards are adhered to and all roadway and utility construction conforms to City codes and specifications. The division includes Residential and Commercial Building Inspections and Construction Inspection including underground and roadway improvements.
The Round Rock Public Library System provides the community with a variety of award-winning programs and services. Its extensive collection of books, DVDs, CDs and magazines is enhanced with an online catalog, remote access to more than 100 research databases, and adult education classes. For younger readers, the Library offers Story Time for all ages and the Summer Reading Program.
The Round Rock Municipal Court is the first level of the judicial branch of government and handles class C misdemeanors occurring in the territorial limits of the City of Round Rock.
Parks and Recreation
The Round Rock Parks and Recreation Department overseas the City’s extensive park system, the Clay Madsen Recreation Center, the Alan R. Bacca Center for Senior and Community Activities, athletic and aquatic programs, after-school programs, urban forestry, brush recycling, and rental facilities. It also conducts numerous special events.
Planning and Community Development Department
The Planning and Community Development Department establishes the standards for new development and preservation of existing development. The Department works closely with the Planning and Zoning Commission and the Historical Preservation Commission. It also features prominently in the City’s Land Development Process.
The Police Department is responsible for the provision of public safety as well as enforcement of federal, state and city laws and ordinances. Round Rock’s Police Department embraces a community-policing model. Our department also participates in community programs such as Operation Blue Santa, National Night Out, D.A.R.E. and Police Explorers. Our Animal Control Unit is responsible for pet and animal issues. The Department provides monthly Neighborhood Crime Reports that detail police activity for many Round Rock neighborhoods.
A division of the Finance Department, the Purchasing Division handles purchase requests throughout the City and conducts requests for proposals and requests for bids. Vendors are encouraged to register their firm online with our vendor database.
The Transportation Department overseas the City’s transportation infrastructure, including streets, signs, traffic signals and City vehicles.
The Utility Department provides reliable and safe drinking water to our customers. The Department also overseas the City’s Recycling Center, wastewater treatment plant, and water education and conservation programs.
The Utility Billing Office, a division of the Finance Department, handles the billing for the City’s water, sewer and garbage services.