Connect & Disconnect Utility Service | Illegal Dumping | Line Locates 
Report a Wastewater Backup or Overflow | Report a Water Leak | Restaurant Complaints
 Schedule a Tour of the Recycling Center | Service Directory

Illegal Dumping
The City of Round Rock Code Enforcement Division is responsible for upholding laws established by the City of Round Rock and the State of Texas to maintain the health, safety and sanitation of our community.

Common code violations include brush, filth and rubbish, home occupations, junked and abandoned vehicles, signs, swimming pools, tall grass and weeds and unsafe structures.

For information or questions regarding Code Enforcement, please call Margie Lopez at 341-3329 or e-mail.

Line Locates
Before doing any digging for construction or other reasons, check to make sure there are no buried utilties in the area. 

It's Free.  It's Easy.  It's your Responsibility. ... It's the LAW!

• Call Before You Dig!
  ...1-800-DIG-TESS or 1-800-344-8377
• Wait the Required Amount of Time!
  ...call at least two (2) working days, but no more than 14 days, prior to excavation
• Respect the Marks!
• Dig with CARE!

The Dig-TESS Center is a Damage Prevention Service to help excavators everywhere in Texas notify the owners of buried facilities before digging.  The service is 100% free to excavators by calling 1-800-DIG-TESS.

Texas Excavation Safety System, Inc. ("TESS") is a non-profit corporation formed by member companies to prevent damage to underground facilities.  In operation since 1987, TESS covers the entire State of Texas.  TESS members have facilities in all 254 Texas counties.

For more information, please visit the Dig-TESS web site.

Wastewater Backups and Overflows
If you experience a wastewater/sewer backup or wastewater problems, please call 218-5555.  After 5:00 p.m. follow the voice message and please leave a brief message with your name and telephone number.  A City crew will contact you within 30 minutes to provide assistance.

For non-emergency issues, you may submit an online service request.

Water Leaks

• If you have a water line break or low water pressure, please call 218-5555.  After 5:00p.m. follow the voice message and please leave a brief message with your name and telephone number.  A City crew will contact you as soon as possible to provide assistance. 
• If you have a water line leak between your meter and your  house, it will be, in most cases, your responsibility.  However, you may request that a City crew come to your residence and evaluate the situation.
• If you would like to request a re-connect, please call 218-5461 or submit an online service request.

Restaurant Complaints
To make a complaint about a food service establishment in Round Rock or Williamson County, please contact the Williamson County & Cities Health District (WCCHD) at (512) 248-7617.  Further information about the complaint process and food service inspections may be obtained by visiting the WCCHD's web site.

Schedule a Tour of the Recycling Center
Learn about what and how materials are recycled by visiting the City of Round Rock drop-off recycling center located at 310 Deepwood Drive.

• Recycling center tours are offered for children ages 5 years (kindergarten) and up
• Group size is limited to 20 participants
• Tours are offered Monday through Friday between 10:30 a.m. and 5 p.m.
• Tours must be scheduled in advance

Please call 512-218-5559 or send an e-mail to Recycling Tour to schedule a tour.

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