The City of Round Rock Utilities Department is committed to providing our customers with a reliable and safe water supply, essential wastewater systems, environmental and engineering services that safeguard public health, maintenance of the city's infrastructure and protecting, conserving and enhancing the region's environmental resources.

Accounts and Billing
Opening, closing or transfering utility accounts, billing services, payment centers, payment assistance...

Boil Water Notices
What to do if you receive a Boil Water Notice...

Customer Service 
Report a Wastewater Backup or Overflow, Water Leak, Illegal Dumping, Line Locates, Restaurant Complaints, Utility Service Directory...

Facility Tours and Educational Programs
Water Treatment Plant tours, Recycling Center tours...

Solid Waste and Recycling
Recycling Services, Household Hazardous Waste disposal, appliances and computer disposal, E-waste, Trash service, Recycling options for Commercial Businesses...

Stormwater 
If you Dump it you Drink it...

Wastewater
Industrial Pretreatment, Surcharge Program, Line Locates...

Water
Drinking Water, Quality, Conditions, Supply, Conservation, Treatment, Line Locates...

Water Conservation
Water Wise Program, Water-Savings Tips, Water Re-Use, Summer Watering Calendar...

      Utility Administration                                               Utility Billing
        212 Commerce Blvd                                                221 E. Main Street
     Round Rock, Texas 78664                                      Round Rock, Texas 78664
        Phone: 512-671-2755                                            Phone: 512-218-5460
         Fax: 512-218-3242                                                 Fax: 512-218-5463               
                                             Email Utilities Director