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 Community Service Links

The following public and private organizations provide social services and support in the Round Rock area.  Please contact them directly for information about services or volunteering.  If you would like your organization to be added to this list or if you see incorrect information, please email us.

Directories & Referrals 
211 (United Way) 
Aunt Bertha
Community Resource Coordination Group (TxHHSC)
Eldercare Locator (US Dept. Health & Human Services) 
Healthcare Helpline (Williamson County & Cities Health District) 
Round Rock Area Serving Center 

Health Care & Insurance  
Bluebonnet Hills MHMR Center (Mental Health & Mental Retardation)   
Children’s Health Insurance Program (CHIP)  
LifeSteps: Williamson Council on Alcohol and Drugs 
Lone Star Circle of Care (health clinics) 
Round Rock Drug and Alcohol Rehabe Programs

Child Development, Parenting & Family Support  
Agape Pregnancy Resource Center 
Any Baby Can Child and Family Resource Center 
Children’s Health Insurance Program (CHIP)
Head Start / Early Head Start (WBCO) 
STARS Mentor Program (Round Rock ISD) 
Texas Baptist Children’s Home 

Elder Services 
Alzheimer's Association Safe Return Program (Round Rock Police Dept.) 
Adult Day Care & Health Care (AGE)  
AGE of Central Texas (AGE)  
Faith in Action Caregivers 
Lock Box Program (Round Rock Police Dept.)
Meals-on-Wheels (WBCO) 
Senior Nutrition Program (WBCO) 

Housing & Economic Assistance  
Coats for Kids and Computers for Kids (Round Rock Area Serving Center)  
Community Tax Centers (Foundation Communities) 
Habitat for Humanity of Williamson County 
Neighborhood Center (WBCO) 
Round Rock Area Serving Center (food pantry & other assistance)
Round Rock Housing Authority (City of Round Rock) 
Tax-Aide (AARP Foundation)
Treasures Thrift Store (Round Rock Serving Center)  

Mentoring & Career Development   
Any Baby Can Child and Family Resource Center (literacy and childcare provider training) 
Boy Scouts of America, Capitol Area Council, Chisholm Trail District
Girl Scouts of Central Texas 
Small Business Development Center (Texas State University)
STARS Mentor Program (Round Rock ISD) 
Tax-Aide (AARP Foundation)
Williamson-Burnet County Opportunities, Inc. (WBCO)

Crisis & Crime Victim Services    
Hope Alliance (Williamson County Crisis Center)  
Victim Services Unit (Round Rock Police Dept.) 
Williamson County Children’s Advocacy Center 

Disaster Assistance  
Central Texas Red Cross 
Flood Insurance (Federal Emergency Management Agency) 
Neighborhood Center (WBCO) 

The Volunteer Center (Round Rock Area Serving Center)  

Most of the organizations listed here make use of volunteer services; contact them to see if their needs match your skills and interests. 

211 (United Way)
Phone (within Texas):  211
Web:  https://www.211texas.org/211/  
211 is a Texas-wide resource for health and human service questions and referrals operated by the United Way.

Adult Day Health Care Center (AGE)
Phone: 512-255-4865
Web: http://www.ageofaustin.org/elderhaven_williamson_county.htm
Location: 475 Round Rock West Drive, Round Rock, Texas 78681
The Adult Day Health Care Center offers a safe, caring, supportive environment for adults with memory loss or special needs, and provides their caregivers with support and respite care.

Agape Pregnancy Resource Center
Phone:  512-248-8200
Web:  http://www.agapeprc.org/
Location:  104 E. Main Street, Round Rock
Agape PRC is a Christian organization that offers support services for pregnant women and new mothers/families including counseling on alternatives to abortion, pregnancy testing, childbirth, parenting and financial planning classes, and referrals for adoption, housing assistance and other community services. 

Alzheimer’s Association Safe Return Program (Round Rock Police Dept.)  
Phone: 512-801-4612
Web: ../home/index.asp?page=813
E-mail:  radcock@roundrocktexas.gov 
Alzheimer's patients can become easily disoriented and confused about their whereabouts. The Safe Return program helps us reunite a wandering patient with their families or caregivers. RRPD Officer Roddy Adcock will provide step-by-step instructions about how to register your loved one(s) with Safe Return, make home visits, and complete and deliver all necessary paperwork to the Alzheimer's Association. 

Any Baby Can Child and Family Resource Center
Phone:  512-454-3743; 800-672-0238
Web:  http://www.abcaus.org/
Location:  1121 E. 7th Street, Austin
Any Baby Can offers pre-natal and parenting support for at-risk families, families facing cancer, and children with chronic illnesses or developmental delays. The organization also offers childbirth, parenting, literacy (English and Spanish) and childcare provider training to all interested parties, regardless of eligibility for other programs.

Arc of the Capitol Area
Phone:  512-476-7044
Web:  http://www.arcofthecapitalarea.org/
Location:  2818 San Gabriel, Austin
The Arc (formerly the Association of Retarded Citizens) provides individual support and guidance for parents and caregivers of children with developmental disabilities to reduce the number of children placed in institutional care settings.  The services of The Arc of the Capital Area provide a continuum of care from birth to adulthood, from parents helping parents to case managers helping individuals with disabilities achieve independence.

Bluebonnet Trails MHMR (Mental Health & Mental Retardation) Center
Phone:  512-255-1720 (after business hours: 800-841-1255)
Web:  http://www.bluebonnetmhmr.org/
Location:  1009 N. Georgetown Street, Round Rock
Bluebonnet Trails offers an array of mental health and mental retardation services to children, adolescents and adults in Williamson and seven other counties. Bluebonnet Hills also provides services to infants (ages 0-3) with developmental delays or a medical condition that might cause developmental delays, drug and alcohol information, education and treatment, and hurricane Katrina survivor services. 

Boy Scouts of America, Capitol Area Council, Chisholm Trail District   
Phone: 512-944-7697
Web: http://www.bsacac.org 
The Boy Scouts' mission is to prepare young people to make ethical and moral choices over their lifetimes by instilling in them the values of the Scout Oath and Law.  

AGE of Central Texas (AGE) 
Phone: 512-451-4611
Email: info@ageofaustin.org
Web: http://www.ageofcentraltx.org/
Location: 3710 Cedar Street, Austin, Texas 78705
The Caregiver Resource Center offers free information, support and resources to families caring for older adults in their lives.  Free services include support groups, individual consultations and informal seminars on caregiving topics such as Alzheimers Disease, long-term care and financial management issues.  The Health Equipment Lending Program (HELP) offers free loans of durable medical equipment to needy seniors and people with disabilities in the Central Texas region.

Central Texas Red Cross  
Phone: 800-928-4271
Web: http://www.redcross.org/tx/austin
Local office location: 2218 Pershing Dr., Austin, TX  78723
The American Red Cross of Central Texas responds to disasters such as house and apartment fires, floods, tornadoes or other situations that cause human suffering or create human needs that those affected cannot alleviate without assistance. The Red Cross also allows military members stationed all over the world to send messages to loved ones back home during an emergency or other important events. All Red Cross assistance is given free of charge, made possible by the generous contribution of people's time, money, and skills.

Children’s Health Insurance Program (CHIP)
Phone:  877-KIDS-NOW (877-543-7669)
Web:  http://www.hhsc.state.tx.us/chip/index.html
The Children's Health Insurance Program (CHIP) is a Texas program designed for families who earn too much money to qualify for Medicaid, yet cannot afford to buy private insurance for their children.  CHIP coverage provides eligible children with coverage for a full range of health services including regular checkups, immunizations, prescription drugs, lab tests, X-rays, hospital visits and more.

Coats for Kids and Computers for Kids (Round Rock Area Serving Center)
Web:  http://www.rrasc.org/coats-for-kids and http://www.rrasc.org/computers-for-kids
Phone:  512-244-2431
Donations of gently used coats are accepted all year long for the Round Rock Coats for Kids project. Coats are distributed on the first Saturday of November at Dell Diamond to children enrolled in the Free & Reduced lunch program in RRISD. A $20 donation buys a new coat.
Donations of computers and printers are accepted for the Computers for Kids project. The computers are wiped down and refurbished, reloaded with Microsoft Office software, and placed in the homes of disadvantaged families for kids to do homework. The computers are placed throughout RRISD and Hutto ISD.

Community Resource Coordination Groups (Texas Health & Human Svcs. Comm.)
Web: http://www.hhsc.state.tx.us/crcg/crcg.htm 
Web directory by region/county: http://www.hhsc.state.tx.us/crcg/Local_CRCGs/local_NEW.html   
Community Resource Coordination Groups (known as CRCGs) are local interagency groups, comprised of public and private providers who come together to develop individual services plans for children, youth, and adults whose needs can be met only through interagency coordination and cooperation.

Community Tax Centers (income tax preparation help)   
Web: ../home/index.asp?page=10&recordid=2583
Foundation Communities is offering free tax preparation assistance for low to moderate income households.  Volunteers will be available at the Round Rock Public Library from Jan. 21 to April 16, 2012. Please see the website for hours and income eligibility guidelines.   

Eldercare Locator (US Dept. of Health & Human Services)

Faith in Action Caregivers – Round Rock
Phone:  512-255-3328 or 512-310-1060
Web:  http://www.roundrockcaregivers.org/
Location:  2498 E. Palm Valley Blvd., Round Rock (by Palm Valley Lutheran Church)
Faith in Action Caregivers offers free transportation and other volunteer services to isolated seniors age 60 and above who live within our geographic boundaries.   Volunteers from area congregations and the community provide transportation, telephone contact, yard work and handyman services.  The organization also operates a loan closet of medical supplies such as wheelchairs and walkers that persons of any age are welcome to borrow from.

Flood Insurance (Federal Emergency Management Agency)
Phone:  888-379-9531  (TTY: 800-427-5593)
Web:  http://www.floodsmart.gov/floodsmart/pages/index.jsp
FEMA’s National Flood Insurance program (NFIP) makes federally-subsidized insurance available to property owners in exchange for local adoption & enforcement of flood plain regulatory ordinances to reduce future flood losses.  Flood maps and a list of participating insurance agents are available on their website.

Girl Scouts of Central Texas   
Phone: (800) 733-0011 
Web: http://www.gsctx.org/  
12012 Park 35 Circle, Austin, TX 78753  
Girl Scouting builds girls of courage, confidence and character, giving girls the opportunity to develop a strong sense of self and a personalized leadership style. Girl Scouts of Central Texas serves 20,000 girls, grades K-12, and 12,000 adult volunteers in 46 Central Texas counties.   

Habitat for Humanity of Williamson County 
Web:  http://www.williamsonhabitat.org 
Habitat for Humanity is an ecumenical Christian housing ministry that provides affordable housing to qualified low-income families and makes decent shelter a matter of conscience and action.  Contact the Round Rock chapter through their website.

Head Start / Early Head Start (WBCO)  
Phone: 512-255-4536 Web: http://www.wbco.net/services.html
Head Start and Early Head Start are comprehensive child development programs that serve children from birth to age 5, pregnant women, and their families. They are child-focused programs and have the overall goal of increasing the school readiness of young children in low-income families. The full-day program includes early childhoodeducation, health and dental screenings, nutrition, social services, mental health and parent involvement, and follows the same schedule as the Round Rock school district. Head Start is a US Department of Health & Human Services program operated locally by Williamson-Burnet County Opportunities (WBCO).

Healthcare Helpline (Williamson County & Cities Health District) 
Phone: 512-248-3252 or 800-890-6296 (answered during business hours)
Web: http://www.wcchd.org/Services/HealthServices/Helpline.htm

The Williamson County Healthcare Helpline is a bilingual information and referral service for healthcare assistance, case management services and prenatal services.

Hope Alliance (Williamson County Crisis Center)  
Phone:  512-255-1212 (office; answered during business hours)
24-hour crisis line: 1-800-460-SAFE (7233)
Web:  http://hopealliancetx.org   
Office location:  1011 Gattis School Rd., #106, Round Rock
The Williamson County Crisis Center is dedicated to empowering victims of family violence, sexual assault, and other violent crimes through support and advocacy, while promoting community awareness, compassion, and responsibility for creating a safer community. The staff assists victims in finding counseling, housing and employment, and works closely with law enforcement agencies, hospitals, and others involved in crisis intervention.

LifeSteps: Williamson Council on Alcohol and Drugs 
Phone:  512-246-9880 or 512-246-9881 (Round Rock Office)
Web:  http://www.lifestepscouncil.org/
Location:  2111 N. Mays Street, Round Rock
LifeSteps' mission is to eliminate substance abuse in Williamson County through prevention, intervention, counseling, education and family services.  Services include substance abuse prevention education for students and adult; assessment and referral services; safe exchange and supervised visitation for families in the process of separation and/or divorce. LifeSteps also provides substance abuse offender education, including DWI and MIP classes; and provides parenting education for pregnant and postpartum females through the Wee Care Program.

Lock Box Program (Round Rock Police Dept.)  
Phone: (512) 671-2858
Web:  ../home/index.asp?page=1246
Email: dgargano@roundrocktexas.gov
The “Lock Box” program issues a coded exterior key-box (much like those used by realtors) to citizens at a high risk of needing emergency assistance. This eliminates the need for police, fire department and EMS workers to break doors or windows in order to gain entry in an emergency. 

Lone Star Circle of Care
Web: http://www.lscctx.org/
Phone (toll free): 1-877-800-5722
Lone Star Circle of Care provides quality health care services to the uninsured and underinsured throughout Central Texas.  LSCC now operates more than 25 community health clinics in Central Texas, and is the only full-time, nonprofit primary care provider for Williamson County’s medically underserved.  Locations in Round Rock include:
    LSCC OB/GYN, 2300 Round Rock Ave., Suite 106 & 208 (OB/GYN)
    LSCC Round Rock Dental Center, 905 N. I-35 (dental)
    Round Rock Health Clinic, 2120 N. Mays (pediatrics, behavioral health)
    A.W. Grimes Medical Offices, 2051 Gattis School Road, Suite 250 (family medicine)
    Texas A&M Health Science Center, 3950 North A.W. Grimes Blvd (adolescent care,
        pediatrics, family medicine, senior health, OB/GYN, behavioral health)

Meals-on-Wheels (WBCO)
Phone: 512-763-1400
Web:  http://www.wbco.net/services_meals.html
Meals-on-Wheels brings a nutritious meal and daily contact to people who are too ill or frail to come to the Senior Nutrition Center.  Lunches are delivered Monday through Friday by volunteers, and participants are provided shelf-stable meals when WBCO is closed for holidays or when threatening weather is anticipated. Volunteers drivers are always needed in the Round Rock area. To volunteer, call 255-4970.

Neighborhood Center (WBCO)
Phone:  512-255-2202 (please make appointment; no walk-ins)
Web:  http://www.wbco.net/services_emergency.html
Location:  1099 E. Main Street, Round Rock
Many WBCO programs are administered through Neighborhood Centers in the cities they serve.  These services include information & referral, Senior Utility Assistance, budget counseling, weatherization assistance, tenant counseling and assistance in applying for Section 8 housing vouchers.  The Centers also administer several emergency assistance programs to provide assistance to families encountering a situation that could deprive them of housing, utilities, food or medical care. These programs include the Temporary Emergency Relief program, the Emergency Shelter Grant program (ESGP), Comprehensive Energy Assistance Program (CEAP), and Federal Emergency Management Administration (FEMA) programs.  Staff also assists families with budgeting and job searches to prevent future crises.

Round Rock Area Serving Center
Phone:  512-244-2431
Web:  https://www.rrasc.org/ 
Location:  1099 E. Main Street, Round Rock
The Round Rock Area Serving Center is a nonprofit social services agency and food pantry that has been serving the Round Rock, Hutto, and Wells Branch areas since 1986. In addition to the food pantry and Coats for Kids, limited financial assistance is also provided for rent, utilities, gasoline, transportation, temporary lodging, and prescriptions. The agency is staffed by 75 volunteers, pays an Executive Director, and is supported by local churches, civic groups, businesses, the United Way of Greater Williamson County, and the community of Round Rock. 

Round Rock Housing Authority (City of Round Rock)
Phone: 512-255-3702
Web: http://roundrockha.org/housing.aspx
Location: 1505 Lance Lane, Round Rock, TX 78664
The Round Rock Housing Authority governs federally subsidized housing units in Round Rock, operating three properties with a total of 100 units. It also administers the Housing Choice (Section 8) Voucher Program and works in consultation with the City regarding public housing issues in Round Rock.

Senior Nutrition Program (WBCO)
Phone:  512-255-4970
Web:  http://www.wbco.net/services_meals.html
Location:  Baca Activity Center, 301 W. Bagdad Avenue, Building 2, Round Rock
The Senior Nutrition Program, offers nutritional lunches at a low cost for seniors in the Baca Activity Center.  A small donation is requested.  Please make reservations by signing up at the lunch room or by calling 512-255-4970 before 9 a.m. 

Small Business Development Center
Phone:  512-716-4800
Web:  http://www.business.txstate.edu/sbdc 
The Small Business Development Center (SBDC) at Texas State University offers training, research services, and confidential business counseling for existing and startup small businesses in the Central Texas area. Most services are free of charge. Please contact the SBDC program directly for details and scheduling. 

STARS Mentor Program (Round Rock ISD)
Phone:  512-464-5611
Web:  http://www.roundrockisd.org/home/index.asp?page=271
This school-based mentor program is designed to provide additional attention to students through a one-on-one relationship with a community volunteer. Students greatly benefit and are more motivated through interaction with an outside, positive adult role model. Mentors meet with a student for 30 minutes to an hour each week through the school year, typically during lunch. Male mentors are especially in demand.

 Tax-Aide (AARP Foundation)  
Web: http://www.aarp.org/applications/VMISLocator/searchTaxAideLocations.action  
The Tax-Aide program offers free assistance with income tax preparation to senior citizens with low-to-moderate incomes.  Volunteers are available between February 1 and April 15. Recently Tax-Aide has used the Baca Center for their tax clinics, but locations may change. 

Texas Baptist Children’s Home
Phone:  512-246-4200
Web:  http://www.tbch.org/
Location:  Children at Heart Ministries, Inc. 1301 North Mays Street, Round Rock
The Texas Baptist Children’s Home in Round Rock provides a haven of hope for children and families in crisis through its residential programs for children and single-mother families, as well as community-based outreach and prevention programs  

Treasures Thrift Store (Round Rock Area Serving Center
Phone:  512-244-2431
Web:  http://www.rrasc.org/thrift-store 
Location:  1099 E. Main Street, Round Rock
"Treasures" is a clothing and furniture thrift store that is open to the public. Clients are eligible to shop with vouchers for clothing and furniture. Revenue from sales supports the food pantry, social service programs, and operating costs. For furniture pick up, call 244-2431.

United Way of Williamson County
Phone:  512-255-6799
Web:  http://www.unitedway-wc.org/
Location:  1111 N. IH-35, Suite 220, Round Rock, TX 78664
The United Way improves the health and wellness of Williamson County residents by partnering with a wide variety of local nonprofit organizations, mobilizing community resources during disasters or emergencies, and by operating efficient referral services to help clients find the help they need. United Way of Williamson County partner programs in the area are too numerous to list here.

Victim Services (Round Rock Police Department)  
Phone: 512-218-6663
Web:  ../home/index.asp?page=562
Location: 2701 N. Mays, Round Rock, Texas 78665
Hours:  Monday through Friday 8 a.m. to 5 p.m.
The Round Rock Police Department Victim Services Unit is committed to protecting and providing services to the victims and survivors of violent crime or traumatic events. The primary goal is to alleviate victim's psychological and emotional trauma by providing crisis intervention, advocacy, education, information and referral to other service agencies.

The Volunteer Center (Round Rock Area Serving Center)   
Phone: 512-733-7625
Web: http://www.volrock.org/ 
Location: 1099 E. Main Street, Round Rock
The Volunteer Center is the central clearinghouse for volunteerism in Williamson County. The Center coordinates with local non-profit organizations to place volunteers where they are best suited.

Web: www.volunteermatch.org 
Web-based directory matching volunteers with causes based on location and interests. 

Williamson-Burnet County Opportunities, Inc. (WBCO)
Phone:  512-763-1400
Web:  http://www.wbco.net
Location:  604 High Tech Drive, Georgetown
WBCO is a non-profit community action agency serving thousands of people annually in Williamson and Burnet Counties. Working cooperatively with other agencies, WBCO administers a wide range of social service and economic opportunity programs benefiting low and moderate income persons, including federally-sponsored programs such as Head Start and Meals-on-Wheels. Other programs include the Neighborhood Centers and Adult Day Care & Health Care center.

Williamson County Children’s Advocacy Center
Phone:  512-943-3701
Web:  http://www.wilcocac.org/
Location:  406 W. University Ave., Georgetown
The Children’s Advocacy Center provides services to abused children, witnesses and non-offending family members. Its professional staff is dedicated to the intervention, investigation, prosecution and treatment of child abuse cases.

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