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 FAQ
Please choose a category and/or a department for related Frequently Asked Questions.

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Q: What do I do with a dead bat?
Q: What is red light running?
Q: What is the phone number for Animal Control?
Q: Where can I find information about crime statistics in Round Rock?
Q: Where can I get fingerprints taken?
Q: Where can I get information on helping reduce crime in my neighborhood?
Q: Where can I get my driver’s license in Round Rock?
Q: Where can I obtain a letter stating I do not have a criminal record within the City of Round Rock?
Q: Where can I pay my traffic ticket?
Q: Where can I pick up a blank copy of an Individual Accident Report?
Q: Where do I get a pet license?
Q: Where do you get a permit for door-to-door sales?
Q: Where I can get information about bats?
Q: Who do I call about dead animals on the side of the road?
Q: Who do I call to find out if a police Accident Report is available?
Q: Who do I call to find out information regarding an Impounded Vehicle?
Q: Who do I call to find out information regarding Traffic Tickets?
Q: Who do I contact about an injured deer or other wildlife?
Q: Who do I contact if I have questions about the sex offenders registration?
Q: Who do I contact to hire an off-duty officer?
Q: Why should my pet be spayed/neutered?
Q: Will the City provide clean up after a special event, block party or parade and will that be an extra cost?
 
What do I do with a dead bat?
Never handle a bat—alive or dead—with your bare hands. Contact Animal Control at (512) 218-5500
What is red light running?

A violation occurs when a motorist enters an intersection after the signal light has turned red. Motorists trapped inadvertently in an intersection when the signal changes to red (e.g., waiting to turn left) are not red light runners.

What is the phone number for Animal Control?
The phone number for Round Rock Animal Control is 218-5500.
Where can I find information about crime statistics in Round Rock?
The Round Rock Police Department maintains a number of reports of police activity for various subdivisions, apartment complexes, and business complexes on its Neighborhood Crime Reports page. In addition, information about federal Uniform Crime Reports (UCR) statistics for Round Rock are provided at this page.
Where can I get fingerprints taken?
For information on public fingerprinting, visit the Police Department's How to Obtain a Report page.
Where can I get information on helping reduce crime in my neighborhood?
Contact your sector lieutenant at the Round Rock Police Department at 218-5500.
Where can I get my driver’s license in Round Rock?

Residents can get their driver’s license at the Department of Public Safety offices. Nearby DPS officers are:

Where can I obtain a letter stating I do not have a criminal record within the City of Round Rock?
You may obtain a clearance letter stating you have not been arrested by the Round Rock Police Department.  Please go to main lobby and bring your driver’s license with you, the fee is $3 and this letter can be notarized.
Where can I pay my traffic ticket?
Pay traffic tickets at the Round Rock Municipal Court
301 West Bagdad Ave. Suite 120
Round Rock, Texas 78664
Phone: (512) 218-5480
Where can I pick up a blank copy of an Individual Accident Report?
A Driver's Crash Report or CR-2 (blue form) can be obtained from any police department or from the Texas Department of Transportation's website.
Where do I get a pet license?
You can get a pet license from your veterinarian or contact the Police Department.
Where do you get a permit for door-to-door sales?
Solicitation Permits for door-to-door sales are required if personal contact with the residents is to be made.
Where I can get information about bats?
You can get general information about bats from Bat Conservation International, Austin, 327-9721 or view the bat information from Animal Control.
Who do I call about dead animals on the side of the road?
Contact Animal Control for dead animals on city streets by calling 218-5500.

For dead animals on Williamson County roads and bridges, call 943-3330. For the highways and frontage roads, call 974-0883 for dead deer. For other animals, call 930-6016.
Who do I call to find out if a police Accident Report is available?
Please call Police Records Unit at (512) 218-5500.
Who do I call to find out information regarding an Impounded Vehicle?
Please call the Patrol Division at (512) 218-5534 for information about an impounded vehicle.
Who do I call to find out information regarding Traffic Tickets?
Please call Municipal Court at (512) 218-5480 for information on traffic tickets.
Who do I contact about an injured deer or other wildlife?
Call the Austin Wildlife Rescue at 512-472-WILD.
Who do I contact if I have questions about the sex offenders registration?
Any questions regarding sex offender registration should contact the Criminal Investigations Division at (512) 218-6668 or e-mail.
Who do I contact to hire an off-duty officer?
Please contact Caitlyn Combs at (512) 218-5512 at the Police Department.
Why should my pet be spayed/neutered?
The most important reason to spay or neuter your pet is to prevent pet over population. It helps dogs and cats live longer, healthier lives.
Will the City provide clean up after a special event, block party or parade and will that be an extra cost?
No. Cleaning up after the event is the permit applicant’s responsibility.
 


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City of Round Rock | 221 East Main Street, Round Rock, Texas 78664 | Phone: (512) 218-5400
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