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 FAQ
Please choose a category and/or a department for related Frequently Asked Questions.

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Q: Aren’t the cameras inflexible? If an officer was at the corner and saw an infraction, they might not write a ticket based on the circumstances.
Q: Aren’t vehicle owners who are issued a photo enforcement-generated ticket for red light running or speeding guilty until proven innocent?
Q: Can alcohol can be available at a special event or block party?
Q: Can citizens ride out with police officer on patrol?
Q: Can I file a report if I get bitten by a dog?
Q: Can I find out if I have a warrant for my arrest over the phone?
Q: Can non-citizens get a permit for an event or parade planned inside the city limits?
Q: Do I have a particular officer working in my neighborhood?
Q: Do I have to be part of some organization to get a special event, block party or parade permit?
Q: Do I need a permit for a special event, block party or parade?
Q: Does my community really need red light cameras? I’ve heard that extending yellow signal timing can be sufficient.
Q: Does photo enforcement put police officers out of a job?
Q: Does Round Rock have a curfew for minors?
Q: Does Round Rock have crisis center?
Q: How can I compliment a Police Officer or Police Employee?
Q: How can I get a restraining order?
Q: How can I obtain a copy of my criminal record?
Q: How do I find out if a sex offender lives in my neighborhood?
Q: How do I find out if my pet was impounded?
Q: How do I find the record for my hit and run accident?
Q: How do I know if an organization soliciting for contributions is legitimate?
Q: How do I register my dog or cat?
Q: How do I report a traffic complaint in my neighborhood such as speeding, people running red lights or stop signs?
Q: How do I report drug dealing?
Q: How do I schedule a crime prevention program?
 
Aren’t the cameras inflexible? If an officer was at the corner and saw an infraction, they might not write a ticket based on the circumstances.

Actually the cameras provide an additional safeguard. Before a ticket is ever issued, a number of individuals – including a Round Rock police officer â€“ review the footage to ensure that each ticket is prosecutable in court. Also, drivers issued a ticket will have the ability to review the actual photos at Photonotice.com and can clearly see why they were issued a ticket. Photo enforcement cameras have been in use for more than 20 years and, in that time, the technology itself has proven extremely accurate and reliable.

Aren’t vehicle owners who are issued a photo enforcement-generated ticket for red light running or speeding guilty until proven innocent?

Photo enforcement citations are merely a summons. Those receiving a ticket have an opportunity to go online at Photonotice.com to review the alleged infraction. If they are not the driver of the vehicle, they are able to nominate the correct driver. Additionally, those issued a ticket have an opportunity to contest their ticket in a court of law, just as they can with a traditional traffic ticket.

Can alcohol can be available at a special event or block party?
Yes, generally, but you have to follow the requirements of the appropriate agencies, such as the Texas Alcohol Beverage Control Board.
Can citizens ride out with police officer on patrol?
Yes, citizens can ride with police officers on patrol. Contact the Police Department at 512-218-5500.
Can I file a report if I get bitten by a dog?

Yes. 

 If you’re bitten by any animal, report it to Animal Control immediately by calling 218-5500.

Can I find out if I have a warrant for my arrest over the phone?
Yes. Contact Municipal Court at (512) 218-5480.
Can non-citizens get a permit for an event or parade planned inside the city limits?
Non-residents are subject to the normal provisions of the City's ordinance and procedure.
Do I have a particular officer working in my neighborhood?
Yes. Please view the Police Department’s sector beat map.
Do I have to be part of some organization to get a special event, block party or parade permit?
No.
Do I need a permit for a special event, block party or parade?
Yes, you do need a permit for a special event, block party or parade. See the permits page for more information.
Does my community really need red light cameras? I’ve heard that extending yellow signal timing can be sufficient.

The use of adequate yellow signal timing reduces red light running-related injuries and collisions, but longer yellow timing used together with red light cameras provides a more significant decrease in incidents of red light running. The Insurance Institute for Highway Safety recently conducted a field study to evaluate the effects on red light running by first lengthening yellow signal timing, followed by the introduction of red light cameras. Results showed that yellow timing changes reduced red light violations by an average 36 percent. The addition of red light camera enforcement reduced red light violations by an additional 96 percent beyond levels achieved by longer yellow signal timing alone. At the intersection with the greatest incidence of red light running – 251 per 10,000 vehicles – yellow light extensions reduced red light running to 198 incidents per 10,000 vehicles. Once red light cameras were installed, incidents of red light running dropped to an astounding two per 10,000 vehicles.*

*Source: Insurance Institute of Highway Safety, Status Report, Vol. 42, No. 1 January 27, 2007; Retting, Richard A., Ferguson, Susan A., Farmer, Charles M., Reducing Red Light Running Through Longer Yellow Signal Timing and Red Light Camera Enforcement: Results of a Field Investigation, Insurance Institute for Highway Safety, January 2007.

Does photo enforcement put police officers out of a job?

To the contrary. Much like a radar gun used by an officer, photo enforcement is merely a tool that frees up some of the officers’ limited time to ensure they are able to focus on more crucial, high-level police work for the enhanced safety and security in the community. Photo enforcement helps ensure limited resources are maximized.

Does Round Rock have a curfew for minors?
Yes, Round Rock has a daytime and nighttime curfew for minors under 17. The daytime curfew is from 9 a.m. to 2:30 p.m. on weekdays when school is in session. The evening curfew is from midnight to 6 a.m. Monday – Friday, and 1 to 6 a.m. Saturday and Sunday.

Williamson County has a curfew from midnight to 6 a.m. Sunday through Thursday and 1 to 6 a.m. Friday and Saturday.
Does Round Rock have crisis center?
Williamson Country Crisis Center provides assistance to victims of family violence and sexual assault.

211 Commerce Blvd., #103,
Round Rock, TX 78664
Office: 512-255-1212
Crisis Hotline: 1-800-460-SAFE (7233)
How can I compliment a Police Officer or Police Employee?
You may contact the Round Rock Police Department’s Internal Affairs Office by calling (512) 218-5528.
How can I get a restraining order?
Restraining orders are considered civil matters, you will need to contact an attorney or a legal aid office.
How can I obtain a copy of my criminal record?
Criminal Records may be obtained from the Texas Department of Public Safety, P.O. Box 4142, Austin, TX 78765.  The telephone number is (512) 424-7252. They are not available anywhere else.
How do I find out if a sex offender lives in my neighborhood?
How do I find out if my pet was impounded?
If your dog or cat is wearing a pet tag, we will contact you and let you know it was impounded. Otherwise contact the Animal Control office at 218-5500 or the  Williamson County Regional Animal Shelter.
How do I find the record for my hit and run accident?
Contact our Police Records Unit at (512) 218-5500 or visit the How to Obtain a Report page.
How do I know if an organization soliciting for contributions is legitimate?
Contact the Round Rock Police Department at 512-218-5500 for more information on legitimate organizations.
How do I register my dog or cat?
An animal may be registered at the Animal Control Office or any local veterinarian during business hours.
How do I report a traffic complaint in my neighborhood such as speeding, people running red lights or stop signs?
How do I report drug dealing?
Contact the Round Rock Police Department's Contact the Round Rock Police Department's Narcotics Unit at 512-218-5500.
How do I schedule a crime prevention program?
Contact the Police Department at 512-218-5500.
 


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City of Round Rock | 221 East Main Street, Round Rock, Texas 78664 | Phone: (512) 218-5400
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