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 FAQ
Please choose a category and/or a department for related Frequently Asked Questions.

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Q: What is the phone number for the City of Round Rock's Human Resources Department?
Q: What is the population of Round Rock?
Q: What is the sales tax in Round Rock?
Q: What is the schedule for Channel 10 programming?
Q: What is urban forestry?
Q: What newspapers serve Round Rock?
Q: What parks facilities are available to rent and what are the fees?
Q: What recyclable materials are allowed to be placed in the recycle container?
Q: What Utility Services does the City Provide?
Q: What's new for 2014?
Q: When and where are the City Council meetings held?
Q: When are the City Council Meetings replayed on Channel 10?
Q: When can kids get the free RRISD cards?
Q: When can readers begin to count their reading?
Q: When do I need a Temporary Use Permit or Special Event Permit?
Q: When do readers earn prizes?
Q: When I apply for a City of Round Rock job opening online, is my personal information secure?
Q: When is the big antique show in the spring/fall?
Q: When is the Summer Reading grand finale?
Q: When may I submit my site development plan?
Q: Where are the local chambers of commerce?
Q: Where can I drop off paint and household chemicals?
Q: Where can I drop off used motor oil and gasoline?
Q: Where can I find a copy of the tree ordinance?
Q: Where can I find a list of the City of Round Rock bids and the dates that they are bid?
 
What is the phone number for the City of Round Rock's Human Resources Department?
The main number is 512-218-5490 and the fax number is 512-218-5493.
What is the population of Round Rock?
Round Rock is a rapidly growing community. See Planning for the latest population numbers. As of June, 2006, the population was 86,902. For the Census in 1990, our population was 30,923. By 2000, the population had doubled to 61,136.
What is the sales tax in Round Rock?
The sales tax rate for the City of Round Rock: 8.25 percent. Check the Finance Department's web site for sales tax and property tax information.
What is the schedule for Channel 10 programming?
See the current schedule for the City's programs.
What is urban forestry?
An urban forest is described as all the trees and plants in an urban area where people live, work, and play. The job of an urban forester is to manage the natural resources within an urban setting by working to preserve and promote the growth of healthy trees in the community. The Oregon Department of Forestry provides a great description of urban forestry and the importance of urban foresters in the community. See Round Rock's urban forestry page.
What newspapers serve Round Rock?
Round Rock is served by several newspapers: The Round Rock Leader, The Williamson County Sun and the Austin-American Statesman.
What parks facilities are available to rent and what are the fees?
Visit the Parks and Recreation Rental Facilities page for information on available rental facilities.
What recyclable materials are allowed to be placed in the recycle container?

A complete list of recyclable materials can be found at ../home/index.asp?page=378

 

What Utility Services does the City Provide?
The City provides water, wastewater, solid waste and recycling services. Your solid waste and recycling service is provided through a contract with Round Rock Refuse and is started automatically with water service.
What's new for 2014?

We're always trying to improve. Here are changes we've implemented for 2014:

Online reading logs

All official recordkeeping will be through our new online system, available through our website. You are welcome to track your reading any way you like at home, but to keep lines short, please have your online log up to date before you come to claim a prize.

You can log on at home, or at the library. If you do not have Interet access outside of the library, please know the library has Internet-connected computers available for your use, and also free WiFi available for your devices.

Program structure

In addition to rewarding readers for developing a regular reading habit, we are adding a program that rewards kids who demonstrate that habit and who want to count minutes for even more prizes.

Children who complete 40 days of reading win entry into a second program that tracks minutes of reading awards raffle tickets for all kinds of fun prizes.

Teen readers will continue to count their time and earn prizes for every 5 hours of reading.

Prizes

Thanks to our generous donors, we are able to offer prizes to all children, not just children who hold RRPL cards.

When and where are the City Council meetings held?
The City Council meets the second and fourth Thursday of each month. Meetings are held in the Council Chambers at City Hall, 221 E Main Street. Meetings start at 7 p.m. See Upcoming Council Meetings for schedule.
When are the City Council Meetings replayed on Channel 10?
When can kids get the free RRISD cards?

Students who live outside Round Rock's city limits but who are enrolled or about to enroll in a Round Rock Independent School District school may receive a free library card good for May 15 – August 15.

To receive an RRISD card, a student's legal guardian must present proof of address at one of the library's service desks.

When can readers begin to count their reading?

Readers may begin counting their reading on June 1.

When do I need a Temporary Use Permit or Special Event Permit?
A Temporary Use Permit is required to allow a long-term temporary use, such as temporary buildings or storage during construction or remodeling, or a seasonal use such as a Christmas tree lot.  For short-term events such as carnivals or block parties, or anything that involves a street closure, please use a Special Event Permit.
When do readers earn prizes?

Children's Program:
Readers may receive incentives whenever they complete 10 days of reading. Your online log will let you know when you've earned a prize.

Because the reading program is built on the habit of daily reading, prizes can only be claimed after the correct number of days have passed.

June  1: Readers can begin counting days of reading.
June 10: First possible day to claim a prize for 10 days of reading
June 20: First possible day to claim a prize for 20 days of reading
June 30: First possible day to claim a prize for 30 days of reading
July 10: First possible day to claim a prize for 40 days of reading*
August 4: Last day to claim reading prizes

*One of the prizes for 40 days of reading is entry into a minute-counting program, the Super Awesome Readers Club. Earn raffle tickets for every 5 hours of reading you complete!

Teen program:
Readers may receive incentives whenever they complete five hours of reading. Your online log will let you know when you've earned a prize.

The first day to claim prizes is June 10. Come to the Summer Reading Table at the library to collect your prize.

When I apply for a City of Round Rock job opening online, is my personal information secure?
Yes, online applications are stored on a secure site. Only the City's Human Resources Department staff and the supervisor for the position you are applying for are authorized to review your application.
When is the big antique show in the spring/fall?
You are probably looking for the City of Round Top, which is well known for its annual antique show. Contact the Round Top Chamber of Commerce at 979-249-4042.
When is the Summer Reading grand finale?

We will mark the last day of Summer Reading--Aug. 4, 2014--with splash mobs in the Sharon Prete Plaza fountains during the day, and an evening performance of Cinderella by Don Harms' marionettes.

Aug. 4, 2014, is the last day to pick up reading prizes.

When may I submit my site development plan?
Any day, Monday through Friday, during regular business hours.
Where are the local chambers of commerce?
Round Rock Chamber of Commerce
212 E. Main
Round Rock, TX 78664
512-255-5805, 800-747-3479
  
Austin Chamber of Commerce
210 Barton Springs Road, Suite 400
Austin, TX 78704.
512-478-9383

Austin Convention and Visitor's Bureau 
201 E. 2nd Street
Austin, TX 78701
512-474-5171 or (800) 926-2282
Where can I drop off paint and household chemicals?

City of Round Rock residential water customers may bring paint and chemicals to the Recycling Center at 310 Deepwood Drive during a regularly scheduled collection event.  Please visit the program's web page for the scheduled times or call the office at (512) 218-5559.

Residential quantities of up to 25 gallons of materials cumulative per visit will be accepted.  Contractor or business waste will not be accepted.

Please bring driver's license and a recent City of Round Rock water bill or voucher.  Vouchers can be obtained by residents located in the Fern Bluff or Brushy Creek Municipal Utility District (MUD).  Click Fern Bluff MUD or Brushy Creek MUD for information on how to obtain a voucher.

Where can I drop off used motor oil and gasoline?

The City of Round Rock offers disposal options for the following residential automotive waste:

Motor Oil:
Used motor oil is accepted daily at the following locations:

  • Public Works Office, 2008 Enterprise Drive
  • Fire Station #3, 1992 Rawhide Street
  • Fire Station #4, 3300 Gattis School Road
  • Fire Station #6, 2919 Joe DiMaggio Boulevard
  • The Recycling Center, 310 Deepwood Drive (open daily 9:30 a.m. to 6 p.m., except on scheduled holidays)

Gasoline:
Gasoline is accepted in quantities of five (5) gallons or less at the Recycling Center.  The gasoline must be in an approved gas container and must be handed directly to a Recycling Center attendant on site.  Gasoline brought to the center in milk or other plastic jugs will NOT be accepted. 

Antifreeze/Brake, Transmission, Power Steering Fluid/Car Batteries/Oil Filters:
These items are accepted at the Recycling Center.

Where can I find a copy of the tree ordinance?
A copy of the tree ordinance can be downloaded from the Forestry Department website: Tree Protection and Preservation Ordinance (pdf)
Where can I find a list of the City of Round Rock bids and the dates that they are bid?
For the most current list of bids, visit the Bids and Solicitations pageNote: construction projects are not included at this time.
 


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City of Round Rock | 221 East Main Street, Round Rock, Texas 78664 | Phone: (512) 218-5400
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