homepage
Skip to page body Home About Round Rock What's New City Services Library Parks & Recreation Departments
spacer
Round Rock, Texas - Purpose. Passion. Prosperity.
spacer
  Click here to start search.
spacer
Document Downloads
FAQ
Development/Permit Tracker
Geographic Information Systems (GIS)
Online Payment
Online Service Request
Permits for Special Events, Parades, Block Parties
Register for Recreation Programs
Service Directory
Service Request Status
spacer
 FAQ
Please choose a category and/or a department for related Frequently Asked Questions.

Remember, your drop-down menu selections are retained even after the page refreshes until you make another selection.

  
Q: What newspapers serve Round Rock?
Q: What parks facilities are available to rent and what are the fees?
Q: What recyclable materials will be allowed to be placed in the recycle container?
Q: What Utility Services does the City Provide?
Q: What's new for 2013?
Q: When and where are the City Council meetings held?
Q: When are the City Council Meetings replayed on Channel 10?
Q: When can kids get the free RRISD cards?
Q: When can readers start to count their reading?
Q: When do I need a Temporary Use Permit or Special Event Permit?
Q: When I apply for a City of Round Rock job opening online, is my personal information secure?
Q: When is the big antique show in the spring/fall?
Q: When is the Summer Reading grand finale?
Q: When may I submit my site development plan?
Q: Where are customers supposed to store the two 96-gallon containers?
Q: Where are the local chambers of commerce?
Q: Where can I drop off paint and household chemicals?
Q: Where can I drop off used motor oil and gasoline?
Q: Where can I find a copy of the tree ordinance?
Q: Where can I find a list of the City of Round Rock bids and the dates that they are bid?
Q: Where can I find a Notary Public?
Q: Where can I find advice for improving my small business?
Q: Where can I find information about City construction projects in Round Rock?
Q: Where can I find information about crime statistics in Round Rock?
Q: Where can I find out about jobs in Round Rock?
 
What newspapers serve Round Rock?
Round Rock is served by several newspapers: The Round Rock Leader, The Williamson County Sun and the Austin-American Statesman.
What parks facilities are available to rent and what are the fees?
Visit the Parks and Recreation Rental Facilities page for information on available rental facilities.
What recyclable materials will be allowed to be placed in the recycle container?

Recyclable materials will be limited to the following:  office paper, newsprint, magazines and catalogs; glass bottles (green, brown, and clear) and jars; aluminum, steel and tin containers; plastic bottles #1, #2, #3, #4, #5, #6, and #7; and household paper products including junk mail, envelopes, cereal boxes, cardboard, and boxboard.

 

What Utility Services does the City Provide?
The City provides water and garbage services only. Your garbage service is provided through contract with Round Rock Refuse and is started automatically with water service. Recycling services are provided on a voluntary subscription basis at an additional charge.
What's new for 2013?

This year, the children's program emphasizes the habit of reading regularly. Our incentives reflect this emphasis by rewarding readers for reading at least 20 minutes in a day. Readers earn incentives for every 10 days they read. We are also increasing the number of book-related incentives.

We know some of our readers love to track their minutes, and we hope those readers will continue to set high goals and let us know so we can celebrate their acheivements with them. They may also want to take the Star Reader Challenge, a two-part set of goals that encourage discovery-oriented reading behaviors. Star Readers will earn extra "Book Bucks" and also be recognized in a special library display.

Teen readers will count their time and earn prizes for every 5 hours of reading.

When and where are the City Council meetings held?
The City Council meets the second and fourth Thursday of each month. Meetings are held in the Council Chambers at City Hall, 221 E Main Street. Meetings start at 7 p.m. See Upcoming Council Meetings for schedule.
When are the City Council Meetings replayed on Channel 10?
When can kids get the free RRISD cards?
Students who live outside Round Rock's city limits but who are enrolled or about to enroll in a Round Rock Independent School District school may receive a free library card good for May 15 – August 15. This card allows them to use library materials all summer, but it does not allow students to earn Summer Reading Program incentives beyond the first goal (10 days of reading for children, or 5 hours of reading for teens).

To receive an RRISD card, a student's legal guardian must present proof of address at one of the library's service desks.

When can readers start to count their reading?
Readers may start counting on June 5 even if they have not picked up their logs.
When do I need a Temporary Use Permit or Special Event Permit?
A Temporary Use Permit is required to allow a long-term temporary use, such as temporary buildings or storage during construction or remodeling, or a seasonal use such as a Christmas tree lot.  For short-term events such as carnivals or block parties, or anything that involves a street closure, please use a Special Event Permit.
When I apply for a City of Round Rock job opening online, is my personal information secure?
Yes, online applications are stored on a secure site. Only the City's Human Resources Department staff and the supervisor for the position you are applying for are authorized to review your application.
When is the big antique show in the spring/fall?
You are probably looking for the City of Round Top, which is well known for its annual antique show. Contact the Round Top Chamber of Commerce at 979-249-4042.
When is the Summer Reading grand finale?
We will mark the last day of Summer Reading--Aug. 5, 2013--with performances by Lucas Miller at 3:30 and 7 p.m.
When may I submit my site development plan?
Any day, Monday through Friday, during regular business hours.
Where are customers supposed to store the two 96-gallon containers?

Ideally, in your garage.  We realize that is an issue for some residents, so the City plans to meet with homeowner association (HOA) representatives to discuss the concerns storing these containers. Ultimately, each HOA determines the restrictions for your neighborhood. 

Representatives from the HOAs located within the City participated in the pilot study conducted by the City in August 2008. The results of this study showed an overall positive response from the participants. 

The City will use containers that are designed to blend in - forest green for recycling and brown for trash - in case they can't be stored in the garage or behind a fence.

 

Where are the local chambers of commerce?
Round Rock Chamber of Commerce
212 E. Main
Round Rock, TX 78664
512-255-5805, 800-747-3479
  
Austin Chamber of Commerce
210 Barton Springs Road, Suite 400
Austin, TX 78704.
512-478-9383

Austin Convention and Visitor's Bureau 
201 E. 2nd Street
Austin, TX 78701
512-474-5171 or (800) 926-2282
Where can I drop off paint and household chemicals?

City of Round Rock residential water customers may bring paint and chemicals to the Recycling Center at 310 Deepwood Drive during designated hours.  Please visit the program's web page for the scheduled times or call the office at (512) 218-5559.

Residential quantities of up to 25 gallons of materials cumulative per visit will be accepted.  Contractor or business waste will not be accepted.

Please bring driver's license and a recent City of Round Rock water bill as proof of residency.  If you do not pay a City of Round Rock water bill, you will NOT be able to drop off materials.

Where can I drop off used motor oil and gasoline?

The City of Round Rock offers disposal options for the following residential automotive waste:

Motor Oil:
Used motor oil is accepted daily at the following locations:

  • Public Works Office, 2008 Enterprise St.
  • Fire Station #3, 1992 Rawhide Street
  • Fire Station #4, 3300 Gattis School Road
  • Fire Station #6, 2919 Joe DiMaggio Boulevard
  • The Recycling Center, 310 Deepwood Drive (open daily 9:30 a.m. to 6 p.m., except holidays)

Gasoline:
Gasoline is accepted in quantities of five (5) gallons or less at the Recycling Center located at 310 Deepwood Drive.  The gasoline must be in an approved gas container and must be handed directly to a Recycling Center attendant on site.  Gasoline brought to the center in milk or other plastic jugs will NOT be accepted.  The center is open daily from 9:30 a.m. to 6 p.m., except on scheduled holidays.

Antifreeze/Brake, Transmission, Power Steering Fluid/Car Batteries/Oil Filters
These items are accepted at the Recycling Center located at 310 Deepwood Drive.  The center is open daily from 9:30 a.m. to 6 p.m., except on scheduled holidays.

Where can I find a copy of the tree ordinance?
A copy of the tree ordinance can be downloaded from the Forestry Department website: Tree Protection and Preservation Ordinance (pdf)
Where can I find a list of the City of Round Rock bids and the dates that they are bid?
For the most current list of bids, visit the Bids and Solicitations pageNote: construction projects are not included at this time.
Where can I find a Notary Public?
Round Rock Municipal Court offers Notary Public services from 8 a.m. to 5 p.m. Tuesday through Friday for $6. Also check with your bank or credit union.
Where can I find advice for improving my small business?
Free small business counseling is available from the Small Business Development Center at Texas State University, San Marcos. Individual counseling in Round Rock is scheduled through the Community Development Office, 512-341-3328.
Where can I find information about City construction projects in Round Rock?
Where can I find information about crime statistics in Round Rock?
The Round Rock Police Department maintains a number of reports of police activity for various subdivisions, apartment complexes, and business complexes on its Neighborhood Crime Reports page. In addition, information about federal Uniform Crime Reports (UCR) statistics for Round Rock are provided at this page.
Where can I find out about jobs in Round Rock?
Check out the City of Round Rock's job listing.

For other jobs in the area, contact the Texas Workforce Williamson County in Round Rock,  1611 Chisholm Trail, STE 600, Round Rock , TX  78681-2946. Phone: 512-244-2207; Fax: 512-255-9265 or in Georgetown, 3010 Williams Drive , Suite 113 Georgetown, TX  78628. Phone: 512-863-4826; Fax:  512-864-1686.
 


Some files require a special viewer - Use the list below to locate the proper program based on file-type:
PDF Adobe Reader ZIP WinZip DOC Word XLS Excel PPT PowerPoint WMV Windows Media

spacer
spacer
City of Round Rock | 221 East Main Street, Round Rock, Texas 78664 | Phone: (512) 218-5400
©2013 City of Round Rock. All Rights Reserved. | Customer Survey | Site Map | About this website