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 FAQ
Please choose a category and/or a department for related Frequently Asked Questions.

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Q: What do I do if I need an interpreter when I appear before the Judge in Municipal Court?
Q: What do I do if I see a bat on the ground?
Q: What do I do if my building permit expires?
Q: What do I do with a dead bat?
Q: What do I need to bring to get a building permit?
Q: What forms of payment does Municipal Court accept for fines?
Q: What if I lose or damage something I have borrowed from the library?
Q: What is Arbor Day?
Q: What is Round Rock's water and sewer rate?
Q: What is the best kind of fire extinguisher for my house?
Q: What is the difference between Neighborhood Associations (NAs) and Homeowners’ Associations (HOAs)?
Q: What is the phone number for Animal Control?
Q: What is the population of Round Rock?
Q: What is the sales tax in Round Rock?
Q: What is the schedule for Channel 10 programming?
Q: What is urban forestry?
Q: What newspapers serve Round Rock?
Q: What parks facilities are available to rent and what are the fees?
Q: What Utility Services does the City Provide?
Q: When and where are the City Council meetings held?
Q: When are the City Council Meetings replayed on Channel 10?
Q: When do I need a Temporary Use Permit or Special Event Permit?
Q: When is the big antique show in the spring/fall?
Q: Where are the local chambers of commerce?
Q: Where can I drop off old oil/paint/gasoline?
 
What do I do if I need an interpreter when I appear before the Judge in Municipal Court?
If you need an interpreter for a formal proceeding, you must notify the court at least one week in advance. The Municipal Court does employ Spanish speaking staff who are certified interpreters during the regular business hours and may be contacted by phone or in the office.
What do I do if I see a bat on the ground?
Never touch a bat that appears sick or injured on the ground. Keep people and pets away from the bat and call Animal Control to capture it. Animal Control will only respond after hours if the bat is inside of a house or business.
What do I do if my building permit expires?
Another application and permitting fee will need to be submitted to the Building Inspection Division. If there have been changes to the original scope of work that the permit was issued for, then a new set of drawings will also need to be submitted.
What do I do with a dead bat?
Never handle a bat—alive or dead—with your bare hands. If the bat is in an isolated area where contact with people is unlikely, you can simply pick it up carefully with a thick piece of newspaper, or scoop it up in a coffee can or other container, put it in a bag, and place it in the trash.
What do I need to bring to get a building permit?
All permits require a completed Permit Application (download the Word doc) and the permitting application fee. Please see the Permit Guides for more details on other required documents.
What forms of payment does Municipal Court accept for fines?
You may pay in the Muncipal Court office with cash, money order, Visa or Mastercard (credit cards must be in the name of the person who received the ticket). The Court does not allow the fine to be paid by check.
What if I lose or damage something I have borrowed from the library?
There will be a replacement fee plus a fine if it is overdue.
What is Arbor Day?
Arbor Day is America's National Tree Holiday, a day set aside to plant ceremonial trees, educate the public about the importance of trees, and honor the vital role trees play in our everyday lives. For more, see the Forestry Arbor Day page.
What is Round Rock's water and sewer rate?
For the City's water and sewer rates, visit the Water, Sewer and Garbage Rates page.
What is the best kind of fire extinguisher for my house?
A multi-purpose fire extinguisher is best for the home. Look for the rating to be at least 2A:10B:c on the label. This extinguisher can be used on any type of fire commonly found in the home. It will often be labeled A-B-C. See Fire Extinguisher web page.
What is the difference between Neighborhood Associations (NAs) and Homeowners’ Associations (HOAs)?
Neighborhood Associations (NAs) are voluntary organizations in which neighbors organize to address issues particular to their area (such as unsafe intersections, problem neighbors, park beautification), and for social functions (picnics, compiling lists of neighborhood babysitters and lawn-mowers). NAs often work with city personnel (planners, police, parks dept. etc.) to address these issues. Membership is voluntary, and fees are minimal or nonexistent.

Homeowners’ Associations (HOAs) are similar to Neighborhood Associations, but are principally concerned with maintaining community appearance and common facilities (such as landscaping, pools) through the collection of fees and enforcement of deed restrictions. HOAs are usually created by the developer as a means of paying for the maintenance of common facilities and assuring homebuyers of a certain community appearance. When all the homes in the community have been built, the developer’s role in the HOA is usually taken over by a property management organization. Membership and fees are required with the purchase of property in the community.

What is the phone number for Animal Control?
The phone number for Round Rock Animal Control is 218-5500.
What is the population of Round Rock?
Round Rock is a rapidly growing community. See Planning for the latest population numbers. As of June, 2006, the population was 86,902. For the Census in 1990, our population was 30,923. By 2000, the population had doubled to 61,136.
What is the sales tax in Round Rock?
The sales tax rate for the City of Round Rock: 8.25 percent. Check the Finance Department's web site for sales tax and property tax information.
What is the schedule for Channel 10 programming?
See the current schedule for the City's programs.
What is urban forestry?
An urban forest is described as all the trees and plants in an urban area where people live, work, and play. The job of an urban forester is to manage the natural resources within an urban setting by working to preserve and promote the growth of healthy trees in the community. The Oregon Department of Forestry provides a great description of urban forestry and the importance of urban foresters in the community. See Round Rock's urban forestry page.
What newspapers serve Round Rock?
Round Rock is served by several newspapers: The Round Rock Leader, The Williamson County Sun and the Austin-American Statesman.
What parks facilities are available to rent and what are the fees?
Visit the Parks and Recreation Rental Facilities page for information on available rental facilities.
What Utility Services does the City Provide?
The City provides water and garbage services only. Your garbage service is provided through contract with Round Rock Refuse and is started automatically with water service. Recycling services are provided on a voluntary subscription basis at an additional charge.
When and where are the City Council meetings held?
The City Council meets the second and fourth Thursday of each month. Meetings are held in the Council Chambers at City Hall, 221 E Main Street. Meetings start at 7 p.m. See Upcoming Council Meetings for schedule.
When are the City Council Meetings replayed on Channel 10?
When do I need a Temporary Use Permit or Special Event Permit?
A Temporary Use Permit is required to allow a long-term temporary use, such as temporary buildings or storage during construction or remodeling, or a seasonal use such as a Christmas tree lot.  For short-term events such as carnivals or block parties, or anything that involves a street closure, please use a Special Event Permit.
When is the big antique show in the spring/fall?
You are probably looking for the City of Round Top, which is well known for its annual antique show. Contact the Round Top Chamber of Commerce at 979-249-4042.
Where are the local chambers of commerce?
Round Rock Chamber of Commerce
212 E. Main
Round Rock, TX 78664
512-255-5805, 800-747-3479
  
Austin Chamber of Commerce
210 Barton Springs Road, Suite 400
Austin, TX 78704.
512-478-9383

Austin Convention and Visitor's Bureau 
201 E. 2nd Street
Austin, TX 78701
512-474-5171 or (800) 926-2282
Where can I drop off old oil/paint/gasoline?
Round Rock has motor oil drop off locations at
Public Works Office, 2008 Enterprise St.
Fire Station #2, 200 W. Bagdad Street
Fire Station #3, 1992 Rawhide Street
Fire Station #4, 3300 Gattis School Road
The Recycling Center, 310 Deepwood Drive

The Round Rock Recycling Center, 310 Deepwood Dr., accepts oil and gasoline (in approved containers) everyday from 9:30 a.m. to 6 p.m. The Center accepts hazardous household waste, like paint and pesticides, from 4 to 6 p.m. the first Wednesday of every month. It schedules Saturday collections periodically.

Call Household Hazardous Waste at (512) 218-5559 for more information about household hazardous materials and paint products.
 


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City of Round Rock | 221 East Main Street, Round Rock, Texas 78664 | Phone: (512) 218-5400
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