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How can I obtain a DVD or VHS tape of a City Council meeting?
Make an open records request to obtain a copy of a City Council meeting. Cost will vary. Council meetings can also be viewed online at Round Rock Replay.
How can I obtain the City Council Agenda?
You can download the City Council agendas and minutes in PDF from the City's Document Downloads. For older agendas, call the City Secretary’s office at 218-5404. Agendas are posted two days before the meeting. Minutes must be approved by the Council before they are posted.
How can I schedule a tour of a fire station, fire truck or a firefighter at my function?
Call Central Fire Station at least three weeks in advance at (512) 218-6631 or 218-5591.
How can I speak in front of the City Council?
You may address the City Council during the Citizen’s Communications section of the agenda. All comments are limited to 3 minutes. In order to be recognized during the Citizen’s Communications, an “Appearance Before the City Council” card must be completed and placed in the designated box at the back of the Council Chambers. Please note that if the matter you wish to discuss is not on the agenda, you may prefer to discuss the matter with the City Manager’s office so that necessary facts can be gathered and the matter may be placed on the agenda for a future City Council meeting. Matters or requests not appearing on the agenda may not be acted upon.
How do I arrange a building inspection?
Once your building permit is issued you will be given paperwork explaining how to call into the automated inspection request system and request an inspection. If the permit was issued for a gas leak repair or emergency electrical service repair, the Building Inspection Division will dispatch an inspector once we are notified that the work has been completed.
How do I contact the City of Round Rock Purchasing Department?
The main phone number for the Purchasing Department is (512) 671-2861, fax (512) 218-5442. For more detailed information about contacting specific Purchasing Department employees, please refer to the Staff Directory.
How do I find an adopted Ordinance, Agreement, or Resolution?
How do I find out if I have an overdue item from the library?
Use the Online Catalog. Click "My Account" and enter your library card bar code numbers. Click "Items Out" to view the items that you checked out with the due date. If you have problems accessing our catalog, you may also call the Library Circulation Desk at 218-7001.
How do I get a copy of a fire investigation report?
You must fax a request for a fire investigation report in writing to Mary de'Scacchi at fax number 512-218-3207. Please list the incident address, date of incident, and your name and telephone number should we need to contact you.
How do I get information about the juvenile fire setter program?
How do I get on the City of Round Rock's vendor list?
Vendors can register their firm online in our vendor database. Manufacturers, suppliers, consultants and other vendors wishing to furnish materials, equipment, supplies and services to the City should register to receive bid and proposal opportunities. The vendor list supplements the State of Texas Centralized Master Bidders List (CMBL) for City procurements. You may register or obtain an application for inclusion on the CMBL on their web site.
How do I know if an organization soliciting for contributions is legitimate?
How do I know if I qualify for a job listed on the City of Round Rock's website?
Job postings list the minimum qualifications for the position. Minimum qualifications are the lowest level of education, training and experience you must meet or exceed in order to qualify for advancement in the process.
They also include any licenses or certification you must have at the time of the application. Your application must clearly demonstrate that you meet the minimum qualifications for the position.
How do I know if my building inspection has passed?
An animal may be registered at the Animal Control Office or any local veterinarian during business hours.
How do I register to vote?
Voter registration forms are available at most libraries and post offices. To check voter registration information, call 943-1630 to determine precinct number.
Contact the Round Rock Police Department's Contact the Round Rock Police Department's Narcotics Unit at 512-218-5500.
How do I reserve the Old Settlers Tabernacle Building in Old Settlers Park, 3300 Palm Valley Blvd.?
The City of Round Rock is not affiliated with the Old Settlers Association that owns the Old Settlers Tabernacle Building. Call 388-1733 for information.