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  • That ship has sailed. Hope there were books aboard...

    Did you celebrate New Year’s last week? Beginning October 1, City of Round Rock is operating in fiscal year 2014-15. Friends of the Round Rock Public Library hosted a clever “End of Fiscal Year” event on September 30 for staffers with homemade goodies, non-alcoholic fruit "champagne" in glamorous...
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 10-08-2014
  • Travel essentials: cheese, diamonds, someone to watch your back

    At the Reference Desk, fear of disappointing our customers should we not possess (or can't for some reason retrieve) the information they seek is ever present. But last Friday a library patron was let down when I did know something. Appreciating the wonderfully illustrated article received via email...
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 08-15-2014
  • How to be a novel employee

    We're sometimes asked whether folks who apply for City of Round Rock jobs are required to live here. No--and that's a good thing. Employees who reside elsewhere can share insights from those municipalities experienced from the customer point of view. As one of the resident CORR employees who...
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 08-01-2014
  • Which came first: the fried chicken or...?

    “What was the weather like?” That’s the first question co-workers asked about New York last week (I attended Book Expo America ). Answer: “I wore my coat every day!” Ignoring the forecast for weeklong 70s, I packed light outerwear that made brisk walking in that unexpectedly cool, windy spell a pleasure...
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 06-06-2014
  • And the hints just keep on coming

    In the run-up to Book Expo America next week, I'm doing my exhibitor homework: assessing which autographed publications and advance reader copies would most interest Round Rock readers. Paula Daly , I note, has Keep Your Friends Close due out in September. Her suspenseful fiction debut, Just What...
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 05-23-2014
  • A-twitter over e-books

    Ever had an unflattering photo making the rounds on social media? This happens to libraries, too. A valued (and justifiably frustrated) customer tweeted an image of the library's copy of Flowers for Algernon open to display facing pages, both thoroughly scribbled with blue ink. Any parent would recognize...
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 04-24-2014
  • Would you like a film with that?

    For someone who pokes fun at shallow social networking relationships (one click and you're a "friend") I am awfully quick to claim comradeship with noted authors. Without demonstrating equal talent, one can still bask in the approbation of kindred opinions. Masterfully expressing viewpoints...
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 03-28-2014
  • Do you have a good reimagination?

    Perhaps we should make TCM 's Robert Osborne an honorary library staffer . He enhanced a customer interaction this week. The caller queried, "I don't owe any fines, right?" Extra-busy recently, she'd lost track of time and required confirmation that nothing was overdue. Well, you...
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 03-14-2014
  • Self-help on many levels

    We don't operate within Downton Abbey-like social strata, and no impenetrable physical barrier (that we know of) seals off the library's first floor from the second. Still, top-floor reference librarians go for long stretches of time without speaking to first-floor youth librarians. And we like...
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 02-28-2014
  • The ghost who got a warm reception

    In Valerie Martin's new The Ghost of the Mary Celeste, famed British author and Sherlock Holmes creator Arthur Conan Doyle is touring the United States. Though gracious among his fans, Doyle finds every dinner, interview, lecture, or appearance to be wearyingly predictable: the American penchant...
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 02-14-2014
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