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  • This post is not cardiologist-approved

    Suspense fiction fans love to encounter surprises and mystery in books they've chosen. But not like this. Co-worker Carolyn handed me a still-new copy of a popular thriller, outlining the customer complaint: someone had taken it upon himself/herself to cross out and "revise" phrases throughout...
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 08-29-2013
  • Extra! Extra! Read all about it

    That message had no business landing in work email in the first place. I would delete it, but it represents a career path of potential interest to the library's job seekers and vocational explorers. OK, so I'm rationalizing; I kept it because it intrigues me personally. Sent by Onlocation Casting...
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 08-15-2013
  • No time (or reason) for summertime blues

    Ah, summertime at the place across from the Main Street Plaza fountains . We're also known as Rocksssanne's home or the library, where incidentally, you can still enter the adult summer reading program if you hurry, and where we daily witness the joys of vacation time. Joy, yes. Leisure, no....
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 08-01-2013
  • Please, thank you, and mine!

    Ever worked a customer service desk? Then you're familiar with the Conflicted or I Hate to Bother You, But... Complaint. This nice library patron was even conflicted about the reason. With hands apart, palms up (the universal "this is probably futile" signal), she reported that a clearly...
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 07-19-2013
  • Triple-digit scores for trio

    Oh, good. The annual Triple Digit Temperature Anticipation is over. We can proceed to more vital topics, say, air conditioning and novels. On weekends when I interrupt yard work at intervals to duck inside for a hat or water, to check on the dogs or whatever (because overtly preventing heat exhaustion...
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 06-28-2013
  • Solid proof that readers are winners

    Guess what we figured out? People of all ages appreciate free stuff (interesting, high-quality free stuff). Who knew? The library's youth summer reading programs have long been identified with favorite performers, activities, story times. Oh, and prizes, prizes, prizes. Adults, we reasoned, didn't...
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 06-21-2013
  • Heaven and Hell's Kitchen

    "Such an amazing place," the customer observed dreamily. "But I don't suppose I could ever get in." Nice to know that the Book Expo America photos I posted online conveyed the energy and special-ness of the event--noted authors by the score, acclaimed presenters, book giveaways...
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 06-13-2013
  • Sharing: an Empire State of mind

    I don't have a photo of Dr. Ruth on my phone. But the gentleman behind me in the Sue Grafton autograph line at Book Expo America (New York City, last week) does. He'd spotted her in the cavernous Javits Center exhibit hall, asked if she could spare a minute, and--voila! (See my celeb photos on...
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 06-05-2013
  • Butch Cassidy and the Goblet of Fire

    People are so quick to draw conclusions. So what if The Sting, The Natural, and Butch Cassidy and the Sundance Kid top my "10 Best Films List"? I also love Quiz Show and Ordinary People, for which Robert Redford was behind the camera. So there. It's about film quality, really. That, and...
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 05-24-2013
  • Go ahead, make...

    Forget Rumpelstiltskin's debtor spinning straw into gold and Cinderella's fairy godmother devising a coach from a pumpkin. This project demanded creativity. Michelle , our library director, requested that fellow reference librarian Chris and I design a giveaway flyer for the library's booth...
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 05-17-2013
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