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  • Was it a vision or just a sight?

    Uh-oh. That was unquestionably a frown (which Customer Service 101 assures us is a Bad Thing) clouding the nice library patron's countenance. She even shook her head in disapproval at something I'd just shown her. And our interchange had been going so well. I'd shared lots of information...
    Posted to Reader's Exchange (Weblog) by Linda Sappenfield on 07-13-2012
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