Round Rocker: Parks and Recreation 411

Customer Service Day

Today is customer service day at the city. It's a day where we review the components of customer service and recognize staff members who have gone above and beyond for our community of customers. Hopefully, you've already seen our commitment to serving the community through our daily actions. 

Often times when we are a customer we may be more prone to fill out a customer comment card in a bad customer service situation versus a postive one. We have customer survey cards at the city and in our parks and recreation office and we encourage you to provide feedback! If you have a customer service story with the city of Round Rock, let us hear it!


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