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Travel essentials: cheese, diamonds, someone to watch your back
At the Reference Desk, fear of disappointing our customers should we not possess (or can't for some reason retrieve) the information they seek is ever present. But last Friday a library patron was let down when I did know something. Appreciating the...
How to be a novel employee
We're sometimes asked whether folks who apply for City of Round Rock jobs are required to live here. No--and that's a good thing. Employees who reside elsewhere can share insights from those municipalities experienced from the customer point of...
Which came first: the fried chicken or...?
“What was the weather like?” That’s the first question co-workers asked about New York last week (I attended Book Expo America ). Answer: “I wore my coat every day!” Ignoring the forecast for weeklong 70s, I packed light outerwear that made brisk walking...
And the hints just keep on coming
In the run-up to Book Expo America next week, I'm doing my exhibitor homework: assessing which autographed publications and advance reader copies would most interest Round Rock readers. Paula Daly , I note, has Keep Your Friends Close due out in September...
A-twitter over e-books
Ever had an unflattering photo making the rounds on social media? This happens to libraries, too. A valued (and justifiably frustrated) customer tweeted an image of the library's copy of Flowers for Algernon open to display facing pages, both thoroughly...
Would you like a film with that?
For someone who pokes fun at shallow social networking relationships (one click and you're a "friend") I am awfully quick to claim comradeship with noted authors. Without demonstrating equal talent, one can still bask in the approbation...
Do you have a good reimagination?
Perhaps we should make TCM 's Robert Osborne an honorary library staffer . He enhanced a customer interaction this week. The caller queried, "I don't owe any fines, right?" Extra-busy recently, she'd lost track of time and required...
Self-help on many levels
We don't operate within Downton Abbey-like social strata, and no impenetrable physical barrier (that we know of) seals off the library's first floor from the second. Still, top-floor reference librarians go for long stretches of time without speaking...
The ghost who got a warm reception
In Valerie Martin's new The Ghost of the Mary Celeste, famed British author and Sherlock Holmes creator Arthur Conan Doyle is touring the United States. Though gracious among his fans, Doyle finds every dinner, interview, lecture, or appearance to...
Over there and back again
For this significant anniversary, choose when you wish to observe it. (Don't try this at home; a wedding date is a wedding date.) With World War I's centenary , the approach makes sense. Nations entered into the conflict over time, and some locales...
A tale of two
Jennifer Lawrence and I face different challenges. I worry about income tax filing and furry rooftop intruders at home and maxed-out Fiction shelving at work. Poor Jennifer, on the other hand, is tasked with maintaining her ever-increasing trove of award...
Just when you think you've heard it all
...someone writes another version of that classic holiday poem. This one celebrates downtown Round Rock ( don't forget Christmas Family Night on Dec. 6) and Rocksssanne , the library's beloved (and intrepid) snake mascot. *** Rocksssanne's...
Cape ability
If two people in your workplace showed up outfitted in superhero costumes (it's not Halloween) how surprised would you be? My sighting at the library did occur within a few days of trick-or-treat time. But the main point is that when I observed two...
Second looks encouraged
"You were right!" I told my husband Monday evening. "You're not the only person in the world who thinks Buckaroo Bonzai is a great movie. I met the other guy today." That would be Ernest Cline , author of the acclaimed R eady Player...
Haunting, but not like Halloween
No disrespect implied, but I've left witches and pumpkins behind, forging ahead to Thanksgiving mode this week. It's all due to Daniel Woodrell. The Maid's Version , his brief but masterfully done novel, was on my Don't Return Home Without...
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