Reader's Exchange

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Betwixt and between
If you're a grownup (especially thirty-plus and a parent/guardian/aunt or uncle) you, too, may have savored a sandwich meal involving no sandwiches. A recent lunch--if that's what you call chugging a homemade smoothie--found me checking emails...
This post is not cardiologist-approved
Suspense fiction fans love to encounter surprises and mystery in books they've chosen. But not like this. Co-worker Carolyn handed me a still-new copy of a popular thriller, outlining the customer complaint: someone had taken it upon himself/herself...
Extra! Extra! Read all about it
That message had no business landing in work email in the first place. I would delete it, but it represents a career path of potential interest to the library's job seekers and vocational explorers. OK, so I'm rationalizing; I kept it because...
No time (or reason) for summertime blues
Ah, summertime at the place across from the Main Street Plaza fountains . We're also known as Rocksssanne's home or the library, where incidentally, you can still enter the adult summer reading program if you hurry, and where we daily witness...
Please, thank you, and mine!
Ever worked a customer service desk? Then you're familiar with the Conflicted or I Hate to Bother You, But... Complaint. This nice library patron was even conflicted about the reason. With hands apart, palms up (the universal "this is probably...
Triple-digit scores for trio
Oh, good. The annual Triple Digit Temperature Anticipation is over. We can proceed to more vital topics, say, air conditioning and novels. On weekends when I interrupt yard work at intervals to duck inside for a hat or water, to check on the dogs or whatever...
Solid proof that readers are winners
Guess what we figured out? People of all ages appreciate free stuff (interesting, high-quality free stuff). Who knew? The library's youth summer reading programs have long been identified with favorite performers, activities, story times. Oh, and...
Heaven and Hell's Kitchen
"Such an amazing place," the customer observed dreamily. "But I don't suppose I could ever get in." Nice to know that the Book Expo America photos I posted online conveyed the energy and special-ness of the event--noted authors...
Sharing: an Empire State of mind
I don't have a photo of Dr. Ruth on my phone. But the gentleman behind me in the Sue Grafton autograph line at Book Expo America (New York City, last week) does. He'd spotted her in the cavernous Javits Center exhibit hall, asked if she could...
Butch Cassidy and the Goblet of Fire
People are so quick to draw conclusions. So what if The Sting, The Natural, and Butch Cassidy and the Sundance Kid top my "10 Best Films List"? I also love Quiz Show and Ordinary People, for which Robert Redford was behind the camera. So there...
Go ahead, make...
Forget Rumpelstiltskin's debtor spinning straw into gold and Cinderella's fairy godmother devising a coach from a pumpkin. This project demanded creativity. Michelle , our library director, requested that fellow reference librarian Chris and I...
Support your local EM
Boinnngggg. You could practically hear last week's topic hitting a nerve, one in-house English major at a time. After I inquired which staffers claimed English as an academic concentration, "No" replies landed in my inbox; "Yes"...
Not that you asked...
Not everyone who works in the library is a librarian (technically, that's only the folks with MLS or MLIS degrees). And among the librarians, library assistants, and library associates in the building, a smaller percentage than you might think were...
Think you've heard it all?
Quick: name the greatest country song of all time. According to a Country Music Magazine poll, honors go to "He Stopped Loving Her Today" written by Bobby Braddock and Curly Putnam and memorably performed by George Jones . Listen , and you'll...
Pearls before Spam
"You know who June Cleaver is, right?" the library customer inquired, "You remind me of her, sort of put-together and calm." So, June--AKA Barbara Billingsley in vintage TV's Leave it to Beaver -- and I can both act. At the reference...
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